ETS Golden Software Training Platform

ETS Golden Training Platform

ETS Golden is an electronic user manual (training platform) in support of a specific computer software application. Structured as a website, it provides audio training sessions on the operational aspects of the software, plus helpful notes, definitions, and links to other pertinent sites.

The web development contains a forum (or bulletin board) where operational considerations and questions can be asked and answered by either peers or the software provider.

ETS Golden provides initial training for new software application users as well as best of practice advice and consultation for experienced users. Besides benefiting the software user with up-to-date, easy, and consistent access to training and electronic support, it provides a cost efficient method for the software provider to update user instructions and deliver system enhancement training to the users.